Skopje’s “Alexander the Great” Airport has received (Airport Councils International) ACI’s Service Quality Award for best European Airport of 2015 in the under two million passengers category, TAV reported Tuesday.
"The award is a confirmation of our dedication towards the passengers and airlines, as well as towards the newly opened routes and improved services, for which we are grateful to our partner companies", Zoran Krstevski , the head of TAV Macedonia, stated.
Skopje airport received the same award in 2012 and 2013.
The ACI program which analizes the services that are offered by airports, announced the winners on Monday night in Montreal, Canada, after processing over 550,000 surveys from over 300 airports in more than 80 countries in 2015.
The surveys cover 34 key service areas and they include 8 main categories such as approach, check-in, security, facilities, food, drinks, retail etc. All airports that participated used the same survey questions, allowing the airports to analyze their own performances and to compare them to other world level airports.
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